By using and purchasing through this site or any platform of Naturally Spriggs, such as person, at a craft fair, etc., you automatically acknowledge and agree to our terms and policies.
Skin Care
Please note that not all products are created exactly the same. This is the beauty of handcrafted skin products. Our products are hand cut, which is why any weight or size stated can only be an estimate. Most of our soaps will range from 3.5 ounces to 5.5 ounces, but each listing will stated the approximate weight for that particular item. Under normal circumstances, we have a no refunds, no exchange, all sales are final policy, however, any refunds given will be determined on a case by case basis. Also, be informed that no product returned can be re-sold. In addition, orders will not be cancelled once they have been shipped, and if needed Naturally Spriggs, LLC is authorized to cancel any unshipped order as necessary. Naturally Spriggs, LLC does their best to express its soaps, etc., but if picture quality, lighting, etc. shows the product or its color to be a little different, Naturally Spriggs, LLC is not responsible. This means that no refund, nor exchange can be made based on appearance. As for scents, we use only essential oils (except when noted), so we do our best to describe the scents based upon the essential oils or fragrance oils used. No refunds will be given based on scent. Even though unscented soap do not have any added fragrance, they have their own natural fragrance. Also, please note that from time to time, unscented soaps may absorb the scent of other soaps curing nearby. As a side note, essential oils provide more than a nice smell. Essential oils are used for its healing, soothing, etc. properties, so always treat essential oils will respect, since they are highly concentrated. Naturally Spriggs, LLC creates their recipes based on the owner's sensitive skin type and filtered water, therefore, keep in mind that people have different skin types and have different water (i.e. soft, hard, etc.) in different regions. Both of these factors will affect how our handcrafted soap lather, moisturize, cleanse, etc.
*Please note that all orders sold within Maryland or to a Maryland address will be subject to 6% sales tax.
Shipping & Handling
Our shipping costs are based on USPS Priority shipping rates, which includes shipping insurance up to $50.
During the summer months shipping will have to be handled with special care. This means that orders containing soap will ship Monday thru Thursday only. Orders containing lotion bars, lip balms, or any other shea butter product will ship Monday thru Wednesday only. We do not want to take the chance of your products being left in a hot warehouse or truck. Even still, your skin product may arrive slightly moist to the touch or a bit soft, due to the excessive heat. The skin products are still quite fine to use, but we do recommend storing your skin products in a cool, dry area. We do, however, have a "local delivery" option available only to close friends, family, and church family. Local delivery must be agreed upon before you select this option. To choose this delivery option, please select this option prior to checkout.
Payments:
We accept cash (at craft fairs), credit (online/at craft fairs), or Cash App: $NaturallySpriggs (at craft fairs). To secure any order, we must receive payment from you in advance. Naturally Spriggs, LLC has the right to sell any items that has not been paid.
The Ingredients We Use:
We use shea butter, olive oil, coconut oil, and palm oil in all of our soaps. All soaps contain sodium hydroxide (lye) at the time of production, but do not to worry, the sodium hydroxide neutralizes during the saponification process. The soaps cannot possibly be made without the use of sodium hydroxide. Any and all soaps, at one time or another, had some sort of lye in it. We scent our soaps with essential oils or phthalate free fragrance oils where noted. Always use caution whenever using any products with essential oils. Also, make sure you are aware of essential oils and how they may affect your body or medical issues. This is especially important for pregnant women, nursing mothers, persons with health issues, on medication, and small children. The amount, or strength, of the essential oils varies by recipe or by the essential oil itself. In addition, we strive to create natural product by using natural herbs such as colorants. Some colorants will wash with the same color as the bar of soap (i.e. brown soaps with give your bath water a brown tint). Not to worry, this is normal. From time to time, we will top some of our soaps with natural floral or herbal ingredients, like lavender buds, which usually washes off during the first or second wash.
Caution:
All forms of moisturizers (lip balms, lotions, sugar scrubs, etc.) - Please keep moisturizers in a cool, dry place away from water. Moisturizers do not contain any preservatives to guard against water based bacteria, mold, yeast, etc. In addition, moisturizers can last a while, up to one year, but Naturally Spriggs does not advise keeping natural products that long. If, however, you moisturizers in bulk, then you can keep the extra in the freezer until you need them to guarantee freshness.
Preservatives - As noted above, we do no used harmful preservatives in our products, therefore, it is advised to use all skin products within six months, but one can keep some soaps as long as a year but no longer. It is always advisable to use natural products in general as you receive them. With that said, it is advised that sugar scrubs be used within 6 months. All sugar scrubs and moisturizers in general will have a "best used by" date on the bottom of the container. Finally, always use a moisture safe spoon when using sugar scrubs to avoid water becoming in contact with the product.
Sugar scrubs or Bath Fizzies/Bombs - Please use caution, as your tub or shower may become slippery. It is recommended that you clean your shower or tub after use to prevent slipping personally or of someone else.
If at any time Naturally Spriggs products cause any type of irritation or reaction, please discontinue use. Please note that all equipment is exposed to all Naturally Spriggs, LLC ingredients such as nut butters, so please take caution when using products.